At Zachary Treks, we aim to deliver your orders quickly and securely so you can start your adventure without delay. We provide worldwide shipping to ensure our products reach customers across the globe.
Order Processing
All orders are processed within 1–3 business days after confirmation. Once your order has been shipped, you will receive a notification via email with your tracking information.
Shipping Confirmation
After your order is dispatched, a confirmation email will be sent to you containing shipment details and a tracking number. This allows you to monitor your delivery progress in real time.
Tracking Your Order
You can track your shipment using the tracking link provided in your confirmation email. Please allow some time for the tracking information to become active.
Incorrect Address Information
Please ensure that your shipping address and contact details are accurate at the time of purchase. Zachary Treks is not responsible for delays or losses caused by incorrect or incomplete address details provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at [email protected] within 48 hours of receiving the shipment. We will investigate the issue and provide a replacement or refund where applicable.
Customs and Duties
For international orders, customs fees or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our product prices.
Contact Us
For any shipping-related questions, please reach out to us at [email protected].